CAREER OPPORTUNITIES
WHO ARE WE
Giving the confidence to make meaningful memories.
MANNING CARTELL knows and loves women. Founded back in 2005 by three sisters, who wanted to challenge themselves to make considered, contemporary clothing, without compromise. Focused on creating relevant, non-conforming style that spotlights the individuality of our customers, we strive to create and celebrate memories that matter.
It’s our mission to make every moment special for our customers.
WHY WORK FOR US?
• Work for an Australian family-owned business
• Generous staff discount and reward incentives
• First access to new collection drops
• Amazing company culture
• Career growth and development opportunities across multiple facets of our business.
head office, SYDNEY
Customer Relations & Order Fulfilment Co-Ordinator
Join our dynamic team at our Head Office in Marrickville, Sydney, as we search for a passionate Customer Relations & Order Fulfilment Coordinators! If you're enthusiastic about delivering exceptional customer experiences and thrive in a fast-paced environment, this is the perfect opportunity for you. Be a key player in our growing team and help shape the future of our online services.
RESPONSIBILITIES
• First point of contact for all customer queries via phone, customer-chat, email, and any other channels.
• Provide support to resolve any customer issues and queries and build rapport with new and existing customers through personal and efficient customer service
• Support the online relationship with our Retail Boutiques.
• Manage the fulfilment of all online and marketplace orders.
• Process all online and marketplace returns.
• Weekly Management of online store stock balances.
• Support the Despatch Coordinator with stock management and the upkeep of the warehouse
• Deliver all assigned projects
ABOUT YOU
• A positive attitude and a genuine passion for the fashion industry.
• Exceptional communication skills.
• A proactive, can-do mindset.
• Keen attention to detail.
• Strong organisational and time management abilities.
• The ability to thrive in a fast-paced environment.
• Experience with Shopify, Klaviyo, Gorgias, and Harmony is a preferred, but not required.
If the above sounds like you, please forward your CV to careers@manningcartell.com.au
the STRAND (NSW) / CLAREMONT (WA)
ASSISTANT BOUTIQUE MANAGER
Our Boutique Managers are the foundation of our business and key to our success. Combining their commercial and operational acumen with their growth mindset, our Boutique Managers deliver on our vision and strategic direction by driving sales growth, maximising profitability, and empowering our customers and our teams with the confidence to make meaningful memories.
Our Assistant Boutique Managers are:
1. Passionate about our brand and their customers’ experiences with us
2. Inspirational and they lead from the front with their team
3. Commercially minded with excellent commercial and financial acumen
4. Collaborative and influential with internal and external stakeholders
5. Proactive and use their initiative to drive results and respond to business focuses
Our Assistant Boutique Managers will:
• Lead and inspire their team to deliver on the MANNING CARTELL vision and strategic direction
• Drive results and identify operational opportunities and efficiencies with a growth mindset and an eye for continuous improvement
• Motivate their team to achieve or exceed company targets by developing their skills, product expertise and customer experience techniques
• Manage and lead their team by providing regular feedback, recognising both talent and areas to develop further
• Act as MANNING CARTELL brand ambassadors in all areas with professionalism and poise
• Support the Boutique Managers in all required tasks
• Ensure all store operations tasks and administration is completed accurately and efficiently and drive adherence to all relevant policies and procedures
• Ensure their boutique is in line with brand standards with visual display, cleanliness and personal grooming
Or email your application to careers@manningcartell.com.au
Only successful applicants will be contacted.